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+27(0)86 126 8885

Email Us

customerservice@repairsolutions.co.za

GET TO KNOW US

ABOUT US

REPAIR SOLUTIONS

We are redefining the assessment game for car claims and revolutionising the economics of car claim assessments. We are backed by substantial data that demonstrate that innovative part repair strategies significantly reduce costs.

Established in 2014, Repair Solutions is a claim assessing management
company that offers assessing and optimisation solutions to Insurance
Companies, Underwriters, Brokers, Car Hire Firms, Accident Management
Companies, Local Councils and Fleet Managers across South African
Motor Repair Industry.

Repair Solution was conceived from a vision by industry leader
Aleeshen Kisten, recognising the shortcomings in the insured motor repair model.

The substantial demand for our core values prompted the introduction
of our Assessing and Optimisation solutions in 2016. These solutions simplify complex processes while upholding our commitment to excellence.

In alignment with our commitment to the 17 Sustainable Development
Goals (SDGs), we are ensuring a more sustainable approach to car
claims. Repairing parts is an environmentally friendly solution that
minimizes waste, conserves resources, saves energy and reduces
carbon emissions.

Our Vision

To reduce the average cost per motor claim through a transparent model that aligns stakeholder interests, builds trust and delivers a superior customer experience.

Why choose Repair Solutions ?

We currently use international systems to do data analytics and advise on repair strategies based on international best practice.

We provide a seamless transition to a more customer friendly model that enables a smoother overall claims.

Repair Solutions is the only assessing company in South Africa to have successfully run a guaranteed average cost model in SA.

Our international networks allow us to keep abreast with international best practice and implement innovative solutions in the South African Motor Repair Industry.

Repair Solutions segments damage into 3 focused areas, ensuring cost savings are optimised at all levels.

We are a Level 1 B-BBEE company.

OUR VALUES

At Repair Solutions, our core values form the foundation of our commitment to excellence. Trust, transparency, efficiencies, sustainability, and quality are not just words; they are the guiding principles that define every aspect of our operations.

N

Repair principle

The right equipment and skills  improve efficiency and reduce costs

N

Our Systems Support

Driving transparency across the network

REPAIR SOLUTIONS VALUE PROPOSITION

Delivered through a transparent system

Quality Workmanship

Quality Workmanship

We partner exclusively with the industry’s top motor body repairers, who use only premium materials and state-of-the-art technology to ensure the highest quality of workmanship

Reduced Cycle Times

Reduced Cycle Times

Our streamlined processes minimize turnaround, delivering efficient and prompt results.

Network managed by SLA

Optimisation

Detailed claims data

Reduced Costs

Reduced Costs

Implementing strategic measures, we cut costs without compromising on the quality of our services

Superior Customer Experience

Superior Customer Experience

Our goal is to provide prompt, efficient service that resolves issues and answers questions swiftly, minimising disruption and enhancing the overall customer experience.

Claims audited electronically

MEET OUR DIRECTOR

ALEESHEN KISTEN

 

Aleeshen’s journey in the motor industry began with a strong foundation as he acquired a BCom Degree from the University of Natal. He had a short stint as a professional cricketer and worked as a financial manager in a Motor Body Repair Shop.

Aleeshen Kisten is a prominent figure who is considered the most influential person in the Motor Body Repair Industry in South Africa. He has been at the forefront of driving change within the industry, focusing on raising the standards and professionalism of the Repair Industry and always looking for ways in which repairers and insurers can engage constructively.

Aleeshen currently holds the following positions:

  • Director, Repair Solutions: a claim assessment management company that offers Assessing and Optimisation solutions to Insurance Companies, Underwriters, Brokers, Car Hire Firms, Accident Management Companies, Local Councils and Fleet Managers.
  • Executive Director, Fixico SA: In 2018, Aleeshen co-founded Fixico SA, a digital platform empowering small and medium enterprises (SMMEs) with improved workflows.
  • CEO, LEYMIC Group: Leading the LEYMIC Group, Aleeshen spearheads insurance and motor solutions across South African Board and Committee Roles.

Level 1 B-BBEE Company

Engaging in business with us, as a Level 1 B-BBEE company with 100% Black ownership, offers procurement and other advantages for your business, assisting in complying with B-BBEE requirements and increasing scoring opportunities on your B-BBEE Preferential Procurement scorecard.

Our Partners